Maintenance and Support Services


JM Innovatech Solutions offers comprehensive maintenance and support to ensure your systems perform optimally, stay secure, and run smoothly. Our dedicated team provides proactive monitoring, timely updates, bug fixes, and round-the-clock technical assistance tailored to your business needs.

Maintenance and Support at JM Innovatech Solutions

Our Maintenance & Support Offerings

We focus on keeping your technology infrastructure secure, efficient, and up-to-date with proactive management and responsive support.

  • Regular System Monitoring: Detect and fix issues before they impact your business.
  • Performance Optimization: Ensure your systems run smoothly and efficiently.
  • Security Enhancements: Implement the latest protections against cyber threats.
  • Bug Fixing: Quickly resolve software glitches and bugs.
  • Software Updates: Keep your software current with latest features and patches.
  • Backup and Recovery: Safeguard your data and ensure business continuity.
  • System Audits: Comprehensive health checks and improvement recommendations.
  • Technical Support: 24/7 assistance to resolve issues and answer queries.

Partner with JM Innovatech Solutions for reliable, proactive maintenance and support that keeps your technology working for you.

Maintenance & Support Pricing Plans

Choose a maintenance plan that fits your business needs and ensures uninterrupted performance and security.

Basic Plan

Essential Maintenance

KES 10,000/month

  • Regular System Monitoring
  • Security Patches & Updates
  • Monthly Backup & Recovery
  • Bug Fixes & Minor Updates
  • Email Support
  • Response Time within 48 hours
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Standard Plan

Advanced Support

KES 20,000/month

  • All Basic Plan Features
  • Performance Optimization
  • System Audits & Reports
  • Priority Support via Phone & Email
  • Response Time within 24 hours
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Premium Plan

Comprehensive Care

KES 35,000/month

  • All Standard Plan Features
  • 24/7 Technical Support
  • On-demand Emergency Fixes
  • Dedicated Account Manager
  • Customized Maintenance Solutions
  • Response Time within 4 hours
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All Plans Include:

Proactive Monitoring
Security Updates
Regular Backups
Priority Support
Performance Optimization
Dedicated Account Manager (Premium Plan)

Money-Back Guarantee: 30-day unconditional money-back guarantee for your peace of mind.